Getting the care you need when senior care insurance feels like a maze
Professional guidance through complex medical systems
Navigating healthcare with multiple doctors, insurance requirements, and complex treatment plans can be overwhelming and exhausting. You shouldn't have to become an expert in the healthcare system just to get good care.
Get your doctors talking to each other We make sure specialists actually communicate about your care instead of working in isolation
Track important test results We follow up on test results and make sure important information doesn't fall through the cracks between providers
Attend appointments with you We come to important medical appointments to ask questions you might not think of and help you understand what's being said
Create one clear care plan We help organize multiple medical opinions into one coherent plan you can understand and follow
Fight insurance denials We appeal denied treatments with the right documentation and language that insurance companies respond to
Find in-network specialists We use our knowledge of Greater Boston providers to find excellent specialists who accept your insurance
Handle prior authorizations We navigate the complex prior authorization process and work to expedite approvals when time is critical
Maximize your benefits We help you understand and use insurance benefits you might not know you have
Get faster appointments We use our provider relationships to help you get urgent appointments more quickly than you could on your own
Arrange transportation We coordinate reliable transportation to appointments throughout Greater Boston's medical centers
Coordinate scheduling efficiently We help organize multiple appointments to minimize exhausting trips back and forth to medical centers
Prevent things from getting missed We track referrals and follow-ups to make sure nothing important gets forgotten between appointments
Connect with top specialists We help you access leading specialists at Boston's renowned medical centers when you need the best possible care
Navigate advanced treatment options We help you explore clinical trials and cutting-edge treatments when appropriate for your situation
Facilitate second opinions We coordinate second opinions from experts and help you understand different treatment recommendations
Coordinate complex care We help manage care between local providers and specialty centers to ensure seamless communication
"After my husband's stroke, we had eight specialists giving different advice. Our Alder life care manager organized everything. She got them talking to each other, fought our insurance for proper rehab coverage, and even got us into Mass General's top neurologist weeks earlier than scheduled. She turned medical chaos into a clear path forward."
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Here's how we help you get better healthcare
1 Schedule your free introductory call
Connect with Alder to discuss your financial situation and learn how our benefits expertise can help you access resources and coverage you might be missing.
2 Get a comprehensive benefits analysis
One of our experienced life care managers (a registered social worker or nurse) will review all your potential benefits, insurance policies, and financial resources to identify opportunities for savings and support.
3 Receive ongoing benefits support
We help you maintain your benefits, handle renewals, and navigate changes in your coverage as your needs evolve over time.