New diagnosis support when everything changes overnight
From overwhelming news to clear action steps
We specialize in helping families navigate this critical time by breaking down complex information, identifying what needs immediate attention, and connecting you with the right resources and specialists.
Translate medical information We help you understand what doctors are telling you and turn complex medical information into clear, actionable steps
Identify urgent decisions We help you figure out what decisions need to be made immediately and which ones you have time to consider carefully
Connect with specialists We help you find the right specialists for second opinions and ongoing care, using our knowledge of Greater Boston providers
Plan family communication We help you decide how and when to share news with family members and friends
Research the right specialists We use our local knowledge to find doctors and specialists who excel with your specific diagnosis
Coordinate between providers We help make sure your primary care doctor, specialists, and other providers are all working together
Find relevant support groups We connect you with support groups and communities where people understand exactly what you're going through
Access additional resources We help you find patient navigators, disease-specific organizations, and other helpful resources
Create realistic timelines We help you understand what to expect in terms of treatment decisions and potential care transitions
Navigate insurance and finances We help you understand insurance coverage and identify financial assistance programs that might help
Prepare for changing needs We help you anticipate future needs and address them before they become urgent or overwhelming
Document important preferences We help you record your wishes and preferences while you're able to think clearly and communicate them
Facilitate family meetings We help organize family discussions to make sure everyone understands the situation and can work together
Provide emotional support resources We connect family members with counseling and support resources that fit different coping styles
Guide family involvement We help adult children understand how to be supportive without taking control away from their parents
Balance hope with planning We help families maintain hope while also making realistic plans for different possible outcomes
“When Mom was diagnosed with Alzheimer's, we were paralyzed. Our Alder life care manager helped us understand what the diagnosis really meant, found an excellent neurologist, and created a plan that let Mom stay home longer than we thought possible.
Having someone who'd walked this path before made all the difference."
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Getting started with new diagnosis support
1 Schedule your free introductory call
Connect with Alder to discuss your recent diagnosis and learn how our specialized support can help your family navigate this challenging time with more confidence.
2 Get a personalized assessment and care plan
One of our experienced life care managers (a registered social worker or nurse) will work with your family to understand the diagnosis, explore options, and create a clear action plan.
3 Receive ongoing support
We continue to guide your family as you learn more about the condition and face new decisions, ensuring you always have expert support when you need it most.